Service

This is an overview over the main sections of the service neoLab can provide for you. Click on the banner to find out more about the respective topic.
Should you have further questions, you can find contact forms within each section. Our service team is at your disposal via telephone as well. Just call the number at the top of the page.

Newsletter

With the neoLab newsletter, you will always be up to date about great deals, news about neoLab, raffles and general information about laboratory equipment. >>>Find out more about our newsletter>>>

Catalogue

The 2016/2017 neoLab catalogue is available as PDF download or you can order the print catalogue for free. >>>Find out more about the neoLab catalogue>>>

Sales Representatives in your area

We are locally available nationwide through or field service. Feel free to get in contact and we are happy to personally talk to you about your requirements. From needs analysis, product presentation, and ordering optimization up to laboratory planning - our field service is at your disposal. >>>Find out more about our field service>>>

Planning & Consulting

Our experienced in-house staff can assist you with any question regarding the neoLab product line, can identify the right product for your requirements and can handle all shipping details, including part delivery. >>>Find out more about neoLab Planning & Consulting>>>

Shipping – fast and reliable

Our warehouse with more than 10.000 articles on stock, our location and our cooperation with competent carriers enable us to ship your order mostly within 2 business days to you. >>>Find out more about shipping>>>

Payment Options

We offer several payment options, such as credit card, invoice, PayPal. All data in transmitted encrypted to out payment service provider. >>>Find out more about payment options>>>

Complaint Management

Sometimes things go wrong. But don’t worry, if they do, we are at your side. This includes returns, repair and claims. >>>Find out more about complaint management>>>